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CAPWAV

Refund Policy

Last updated: 2 November 2026

The free plan lets you try CAPWAV before you pay. Because of that, we don’t offer refunds on paid plans or the one-time watermark removal.

1. Payments are final

Subscriptions (monthly or yearly), renewals and one-time watermark removals are not refundable, in whole or in part, except where the law of your country requires a refund.

2. Cancelling

You can cancel at any time from your account. Cancelling stops the next renewal; your plan stays active until the end of the period you paid for. Unused time or minutes are not refunded.

3. Billing mistakes

If you were charged twice, or charged after you cancelled, email support@capwav.com from your account email with your order number and we will put it right. Money we return goes back to the original payment method through our payment partner, Dodo Payments.