Terms of Service

CAPWAV is a web app that transcribes speech, adds styled captions and helps you edit and export short videos. Features may change as we improve the product.

You must give accurate information and keep your sign-in secure. You are responsible for activity on your account. You must be at least 13 years old, or the minimum age in your country.

You keep all rights to the videos, audio and text you use with CAPWAV. You give us a limited licence to process that content only to provide the service to you.

You confirm you have the rights to the content you use, and that it does not break the law or anyone else’s rights. That includes any logo or font you add to your Brand Kit: it must be licensed for that use.

If you share a template with a link, anyone with the link may view it and save a copy of its style. You can turn the link off at any time.

• No illegal, hateful, harassing or sexually exploitative content.
• No attempts to break, overload or reverse-engineer the service, or to get around plan limits.
• No reselling access without our written permission.

Transcripts, keyword suggestions and other AI output can contain mistakes. Please review captions before you publish them.

Paid plans renew automatically until cancelled. Our payment partner, Dodo Payments, is the merchant of record and handles payment, invoicing and sales tax.

If you switch to another paid plan, the price difference is charged or credited straight away, in proportion to the time left in your billing period.

You can cancel at any time; your plan stays active until the end of the paid period. Payments are not refunded, except for billing mistakes or where the law requires it: see our Refund Policy.

You can stop using CAPWAV and delete your account at any time. We may suspend accounts that break these terms.

The service is provided “as is”. To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability is limited to the amount you paid us in the 12 months before the claim.

These terms are governed by the laws of India, without regard to conflict-of-law rules, and the courts of Gujarat, India have jurisdiction, except where mandatory consumer-protection law in your country of residence gives you the right to bring proceedings locally.

We will tell you about material changes before they take effect. Questions: support@capwav.com.